nappee care
Shipping & Delivery Policy
Clear information, gentle care, and support from the nappee team whenever you need it.
Title for all products ordered by You shall pass on to You upon delivery of the order placed. Shipping shall be made through any Third Party identified by nappee.com.
Safe and Secure packing and delivery of the product will be ensured by us. All steps to ensure safe and secure delivery of the order within the stipulated days of delivery will be jointly undertaken by us and the Third Party. No Liability will arise on nappee.com or the Third Party in case of delivery of the order could not be undertaken by reasons of civil unrest, commotion, war, riots, Acts of God, strike etc. Reasons of non-delivery of the consignment for reasons of Non-availability of the consignee, wrong address, insufficient address, No such Consignee etc will not cause any liability on us or the Third Party.
Delivery of products to Domestic & International destinations will happen through Courier or Postal Services
Any complaints/issues regarding delivery of products ordered will be resolved within 15 days from the date of lodging the complaint.
All orders are shipped with tracking numbers. Nappee.com strives to deliver your product through the most efficient delivery channels.
Delivery TAT for South India is 4 working days from the date of placing order and for Rest of India is 8 working days from the date of placing order.
Any complaints / queries on delivery may please be sent to hi@nappee.com.
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Our team is available Mon-Sat, 10am-7pm IST for product, order, and policy questions.
Email hi@nappee.com